Terms of service
TERMS OF SERVICE
Last Updated: November 6, 2026
Welcome to livirello. These Terms of Service govern access to https://livirello.shop and purchases made through our online store, subject to mandatory consumer protection laws.
1. ELIGIBILITY
Customers must have the legal capacity to purchase goods or appropriate permission from a parent or guardian.
Use of this website must comply with applicable laws.
2. PRODUCT INFORMATION
We make reasonable efforts to display accurate product descriptions, photographs, prices, and availability.
Minor differences in appearance may arise from display settings or manufacturing variations.
3. ORDERS AND ACCEPTANCE
Submitting an order constitutes an offer to purchase.
An automated order confirmation acknowledges receipt but does not necessarily establish final acceptance.
We may verify payment, inventory, and shipping eligibility before fulfillment.
If a paid order cannot be fulfilled, an appropriate refund will be issued.
4. PRICES AND PAYMENTS
Product prices and applicable charges will be disclosed before payment confirmation.
Customers must provide accurate billing information and use authorized payment methods.
Genuine pricing errors will be handled in accordance with applicable consumer laws.
5. SHIPPING AND DELIVERY
Orders are generally processed within 2–3 business days.
Estimated shipping transit is 20–45 calendar days after dispatch, additional to processing time.
Orders with a merchandise subtotal strictly greater than $30 USD qualify for free standard shipping.
Please review our Shipping Policy before ordering.
Mandatory consumer remedies for late or undelivered goods remain unaffected.
6. TAXES AND IMPORT COSTS
Applicable sales taxes, VAT, and import obligations will be handled under relevant laws.
Customers will not be required to pay additional import duties or delivery-related taxes beyond the total disclosed at checkout.
7. RETURNS AND REFUNDS
Eligible merchandise may be returned within 30 calendar days after delivery using our authorized free return process.
Approved refunds typically appear in the original payment account within 3–7 business days after issuance, subject to statutory refund deadlines.
Please review our Return and Refund Policy for details.
8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate contact, payment, billing, and delivery information.
Fraudulent orders, unauthorized access, malicious software, and unlawful interference with the website are prohibited.
9. INTELLECTUAL PROPERTY
Original website text, product photographs, graphics, designs, branding, and other protected materials belong to their respective rights holders.
Unauthorized commercial reproduction or distribution is prohibited.
10. THIRD-PARTY SERVICES
Our store may use Shopify, authorized payment service providers, fulfillment partners, and shipping carriers.
Separate service provider terms may apply without restricting mandatory consumer rights.
11. WEBSITE AVAILABILITY
We make reasonable efforts to maintain a secure and functional website.
Temporary maintenance, technical errors, or service interruptions may occur.
12. LIMITATIONS OF LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or rights and liabilities that cannot lawfully be excluded.
Other limitations apply only to the extent permitted by applicable law.
13. GOVERNING LAW AND DISPUTES
Applicable governing law and jurisdiction depend on the verified legal identity and jurisdiction of the actual contracting seller.
Mandatory consumer protections, including those available in the United Kingdom, remain unaffected.
14. CHANGES TO TERMS
We may revise these terms to reflect operational or legal changes.
Updates will not retroactively remove rights arising from completed purchases.
15. CONTACT
Store Name: livirello
Website: https://livirello.shop
Customer Service Email: harsharrina_861@outlook.com
The actual contracting seller's verified legal name and authorized business address must be included before publication.